Privacy Policy
Effective January 1, 2026
Prestige Redlands Concrete and Masonry, redlandsconcreteandmasonry.com, office@redlandsconcreteandmasonry.com
What this privacy policy covers
Prestige Redlands Concrete and Masonry is a masonry contractor in Redlands, CA. This policy explains what information we collect when you visit our website, call us or send us a request through our contact form. It also covers how we use that information, how long we keep it and what you can ask us to do with it.
This policy covers our website and the information you share with us while asking about a job. To learn more about the business and our crew, visit our About page.
Information you give us
When you fill out our contact form, call or text us, you may give us your name, phone number, email address and the address of the property where the work would be done. You may also describe the project or send photos of it, like a cracked wall, a chimney or a driveway you want redone.
Our contact form is run by an outside form service. Your submission is stored by that service and sent to us, and the service handles it under its own privacy terms.
Only send us what we need to talk about your project. Please don't put payment card numbers or other sensitive financial details in the form.
Information collected automatically
Like most websites, ours may use basic analytics tools and cookies. Cookies are small files your browser saves so a site can remember settings and count visits.
These tools can record things like your browser and device type, the pages you look at, how long you stay, the site or search that sent you here and a rough location based on your internet connection. We use this to see which pages people find useful and to fix what isn't working, not to identify you personally.
You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.
How we use your information
We use what you send us to answer your question, set up a visit, give you a quote, schedule and do the work, and follow up after the job is done.
We also keep job records for billing, tax and legal purposes, and so we can look into any problem you raise with work we've done.
We don't sell your personal information, and we don't rent or trade it to anyone for their own marketing.
Who we share information with
We share information only with the companies that help us run the business, such as our website host, our form service, our phone service and our analytics provider. They get only what they need to do that work for us.
We may also share information if the law requires it, to protect our rights or the safety of others, or if the business is sold or reorganized.
How long we keep your information
If you contact us and we don't end up doing the job, we keep your request for as long as it's useful for following up, and then delete it.
If we do the work, we keep your contact details and job records for as long as we need them for billing, taxes, warranty or guarantee questions and our own records. When we no longer need them, we delete them.
Analytics data is kept for the period set by the analytics provider, and it's used only in summary form.
How we protect it
We take reasonable steps to keep your information safe, like limiting who on our team can see it and using services that protect the data they store.
No website or online system is completely secure, so we can't promise that information sent over the internet will never be exposed.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. You can also ask us to stop contacting you at any time.
If you live in California, state privacy law may give you more rights, such as the right to know what we collect and how we use it, to have it deleted or corrected, and to opt out of any sale or sharing. We'll honor those requests where the law applies to us.
We may need to confirm who you are before we act on a request, so we don't hand your information to someone else. We won't treat you differently for making a request.
Children's privacy
Our website is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.
Links to other sites
Our pages may link to other websites, like a supplier or a local permit office. We don't control those sites, so check their own privacy policies before you share anything with them.
Changes to this policy
We may update this policy when our tools or the law change. The current version is always the one posted on this page, and continuing to use the site means you accept it.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (909) 488-7148 or send a message through our contact page. We're available Mon–Fri from 8 AM to 10 PM and Sat–Sun from 6 AM to 9 PM.
Tell us what you need and how to reach you. Expect a reply within 1 business day.