Terms and Conditions

Effective January 1, 2026

Prestige Redlands Concrete and Masonry, redlandsconcreteandmasonry.com, office@redlandsconcreteandmasonry.com

Agreeing to these terms

These terms cover your use of the Prestige Redlands Concrete and Masonry website and any work you ask us to quote or do. By using the site, calling us or requesting an estimate, you agree to them, so please read them before you reach out.

If you don't agree with any part of these terms, please don't use the site. You can still call us at (909) 488-7148 with questions before you decide anything.

What we do

We're a masonry contractor in Redlands, CA, and we also do concrete work for homes in Redlands and the cities around it. Our work includes foundation and chimney repair, brick and stone work, block and retaining walls, pavers, walkways, fireplaces and outdoor kitchens. You can read more about who we are on our About page.

The descriptions on this site are general. They explain how this kind of work usually goes. They aren't a promise about your job, because every house, wall and slab is different until we've seen it in person.

Estimates and pricing

Our quotes are free and given on site, and asking for one puts you under no obligation. We need to see the job first, because things like access, soil, the condition of existing masonry and the materials you pick all change the price.

A quote covers the work and materials it lists, based on what we could see at the time. If we open up a wall or dig out a footing and find damage or conditions nobody could see beforehand, we'll stop, show you what we found and agree on any change in writing before we go on.

Prices you hear on the phone or read anywhere on this site are not a quote. The written estimate or agreement for your job is what counts.

Scheduling and cancellation

We'll give you a start date once you've accepted the quote, and we work hard to keep it. Weather, material delays, permit timing and curing time for concrete and mortar can move a schedule, and we'll tell you as soon as we know about a change.

If you need to reschedule or cancel, call us as early as you can. If we've already ordered special materials or started work, you may owe for those materials and the work done so far, as your written agreement spells out.

Payment

Payment terms, including any deposit, progress payments and the final payment, are set out in the written agreement for your job. We'll go over them with you before work starts so nothing comes as a surprise.

Final payment is due when the work in the agreement is done, unless the agreement says otherwise. If a payment is late, we may pause work until the account is brought up to date.

Our work and warranties

We're licensed and insured, and we want you satisfied with the finished job. If something isn't right, call us and we'll come look at it.

Any warranty on our workmanship is the one written in your agreement, and it covers only what that agreement says. Materials carry whatever warranty their maker gives, and we don't add to it. Beyond those written warranties, the website and its content are provided as is, without any other promise.

Limits on our liability

To the extent California law allows, we aren't responsible for indirect or follow-on losses, such as lost use of your property, tied to your use of this site or to our work. Our total responsibility for any job won't be more than the amount you paid us for that job.

We also aren't responsible for problems caused by things outside our control, such as earth movement, flooding, changes others make to our work, or damage from normal wear over time. Nothing here limits any right you have that California law says can't be limited.

Working out disagreements

If you're unhappy with something, call us first, because most problems get fixed fastest with a conversation and a site visit. We'll do our best to sort it out with you directly.

If we can't agree, either of us may take the matter to small claims court or another court with authority over it in San Bernardino County, California, unless your written agreement sets out a different process.

Governing law

These terms and any work we do are governed by the laws of the State of California. Where your written job agreement and these terms differ, the job agreement wins for that job.

Changes to these terms

We may update these terms from time to time, and the version posted on this site is the one that applies. If you keep using the site after a change, that means you accept the updated terms.

Questions about any of this? Head to our Contact page or call (909) 488-7148. You can also return to the home page to see the services we offer.